No Win No Fee claims experts
If you're unhappy with our service, here's how to raise a complaint and what you can expect from us.
Complaints may be made by email or post regarding any claims management service we have provided.
We aim to resolve complaints within 3 business days; if it takes longer, we'll send a written acknowledgement within five business days.
Within four weeks we will send a final response or a holding response explaining why we need more time.
Within eight weeks we will send a final response outlining your right to appeal to the Claims Management Ombudsman if you remain dissatisfied.
All our claims run on a no win no fee basis. Get started today and take control of your claim.